Privacy Policy

Clics Expo is a trading name of Clics Solutions Ltd (“Clics Expo”, “we”, “us”), a company registered in England and Wales, with its registered office at 167–169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom. Clics Solutions Ltd is the controller of the personal data collected through clicsexpo.com and in our work. You can reach us about privacy at info@clicsexpo.com.

• Briefs: your name, company, the kind of company, work email, phone number (optional), and message when you send a brief through Get in touch, with the show, city, and dates, and the stand, pavilion, or event choices you make in Plan your stand. We need your name, company, and work email to reply to a brief.
• Correspondence: emails and messages you send us, and our replies.
• Website use: pages visited, device and browser type, and approximate location, collected by Google Analytics for statistics only. You can turn it off at any time on our Cookie Policy page.
• Business relationships: contact details of people at the organisations we work with or may work with, such as exhibitors, agencies, show organisers, venues, and the public bodies that commission pavilions, which they or their organisation give us or which we find in public sources.
• Companies we reach out to: the name, job title, and work contact details of people at companies that may need our services, from public sources such as company websites, business directories, and the exhibitor lists that show organisers publish.
• Photos and video from shows: we photograph and film the stands we build, and people at a stand can appear in them. We publish some on this site and our social channels.

We do not ask for sensitive information, such as health or political opinions; please do not include it in your messages.

We share personal data only with: service providers acting on our behalf, such as our website host (Webflow, Inc.), our email and office tools (Google Workspace), our website analytics (Google Analytics), and the security check on our brief form (Cloudflare Turnstile, run by Cloudflare, Inc., which confirms that a brief comes from a person, not a bot, to keep the site and its visitors safe); video platforms (YouTube and Vimeo), which show our videos’ still images and, when you press play, the videos themselves; the partners who work on your project under our name and responsibility, such as partners on exclusive, priority terms for fabrication and vetted partners for freight and customs; show organisers and venues, for the approvals, material admission, and bookings we handle for you; our professional advisers; authorities where the law requires it; and, for photos and video from shows, the public, through this site and our social channels (LinkedIn, Instagram, Facebook, and YouTube). We do not sell personal data.

We build at shows around the world, so some data goes outside the UK: to the organisers, venues, and partners of the show where you exhibit, and to providers that process data in other countries, including the United States. Where a country has no UK adequacy regulations, we rely on the UK International Data Transfer Agreement or Addendum, or transfer only what is necessary to deliver the contract you asked us for.

• Briefs that do not lead to work: 24 months from our last contact.
• Contacts at companies we reach out to: 24 months from our last contact. If you ask us to stop, we keep only what we need to make sure we do not contact you again.
• Client and project records: 6 years after the project ends, for tax and legal purposes.
• Website usage data: 14 months in Google Analytics, then deleted (see our Cookie Policy).

You can ask to access, correct, or delete your data, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent at any time. Email info@clicsexpo.com; we reply to requests about your data within one month.

You can object at any time to our outreach and any other direct marketing: tell us to stop and we will, straight away.

You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

We protect personal data with appropriate technical and organisational measures, and limit access to people who need it.

We will update this policy when our practices change and show the new date at the top.